Amol Patalay

April 4, 2019

ITSM Alert – Get up to Speed on ITIL 4

ITIL remains the premier standard when it comes to best practices for ITSM (IT Service Management), and one of ServiceNow’s most widely used applications is its […]
February 28, 2019

ITSM Enhancements with London

ServiceNow is a state-of-the art cloud platform that provides a streamlined, smarter way to work, building bridges across an entire organization. This interconnection and elimination of […]
February 1, 2019

How to Effectively Manage Your CMDB

January 11, 2019

Criticality of CMDB Accuracy

January 4, 2019

Key ITSM Trends for 2019

October 26, 2018

Top 4 Pitfalls to Avoid in CMDB Implementation

August 31, 2018

5 Ways to Cut IT Costs with Software Asset Management

August 24, 2018

Software Asset Management (SAM) – 7 Reasons Why Spreadsheets Won’t Cut It

At first glance, spreadsheets seem like a simple and easy way to record information – they don’t require in-depth specialized training. Like most teams, IT teams […]
August 17, 2018

Software Asset Management (SAM) – ServiceNow® to the Rescue

Software Asset Management (SAM) pertains to the control, management and optimization of software assets and their related expenses in an organization. Many organizations lack a clear […]